Associate, Issuing Risk Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a [Associate, Issuing Risk Operations] in [United States].

This is an exciting opportunity for a highly analytical and proactive operations professional to join a fast-growing global fintech environment focused on transforming modern financial services. In this role, you will play a critical part in protecting payment ecosystems by managing complex card risk operations, fraud investigations, and issuing-related escalations. You will work closely with global cross-functional teams to strengthen risk frameworks, optimize operational processes, and improve fraud detection strategies through data analysis and automation. The position offers exposure to cutting-edge payment technologies, AI-driven operational tools, and large-scale global financial operations. Ideal for someone who thrives in fast-paced environments, this role combines strategic thinking, operational ownership, and collaboration across international teams to drive impactful outcomes.

• Manage and resolve complex card payment risk cases, fraud investigations, and issuing-related escalations with full end-to-end ownership.
• Contribute to the design, implementation, and refinement of issuing risk rules and fraud prevention strategies to strengthen operational controls.
• Analyze fraud trends, operational data, and emerging risk patterns to improve detection capabilities and operational decision-making.
• Leverage AI tools, automation, and workflow optimization techniques to improve efficiency and reduce operational bottlenecks.
• Collaborate closely with Product, Engineering, Compliance, and other global stakeholders to ensure risk frameworks support scalable business growth.
• Translate operational learnings and escalation insights into long-term process improvements that minimize customer friction and future risk exposure.
• Support fast-moving product launches and adapt quickly to evolving operational, regional, and regulatory requirements.
• Maintain high standards of transparency, accountability, and operational excellence in all risk management activities.

Requirements:

• Experience in card payment risk, fraud operations, issuing disputes, account takeover prevention, or related fintech risk management functions.
• Strong analytical skills with hands-on experience using SQL, Databricks, or business intelligence tools to evaluate fraud trends and operational performance.
• Proven ability to manage complex operational cases in high-growth fintech, payments, or startup environments.
• Strong sense of ownership with a commitment to delivering complete, end-to-end problem resolution.
• Ability to quickly learn new processes, adapt to evolving workflows, and operate effectively in fast-paced environments.
• Excellent communication and collaboration skills with experience working across global, cross-functional teams.
• Interest in leveraging AI, automation, and emerging technologies to improve operational efficiency and risk management processes.
• Strong organizational and critical-thinking abilities with attention to detail and sound judgment under pressure.

Benefits:

• Opportunity to work in a rapidly growing global fintech organization at the forefront of payments innovation.
• Exposure to cutting-edge AI, automation, and financial technology solutions.
• Collaborative and international work environment with opportunities for accelerated learning and career growth.
• High-impact role with visibility across global operational, product, and engineering teams.
• Flexible and dynamic workplace culture focused on innovation, ownership, and continuous improvement.
• Competitive compensation package and comprehensive employee benefits.
• Inclusive and diverse work environment that values collaboration, creativity, and professional development.