Vehicle Operations Controller

We are looking for a Vehicle Operations Controller to join our growing Vehicle Operations team as our fleet continues to scale. This is a fantastic entry point into our Vehicle Operations team and a chance to help us deliver our mission of making the transition to zero-carbon driving seamless.

Our customers love us (just check our Excellent Trustpilot rating!), and a huge part of that is how we look after them when their car is off the road. Your mission is to help keep things moving. You will provide vital support to the wider team, ensuring that dealerships and body shops stay on track, our drivers get their cars back quickly, and our fleet costs are kept under control.

In this role, you will work closely with our Vehicle Operations Specialists, to ensure vehicle repairs stay on track, drivers remain supported, and our partners deliver against their commitments.

You’ll play an important operational role coordinating with dealerships, manufacturers and repair partners to ensure repairs progress efficiently, hire vehicles are managed appropriately, and our drivers feel supported throughout the process.

This role requires someone who is organised, proactive and confident in communicating with both drivers and partners, while ensuring cases are progressed and escalated when required.