Repair Tech 2

INNOVATE without boundaries! At Milwaukee Tool we firmly believe our People and our Culture are the secrets to our success.  

We are an inclusive workplace that encourages diversity of thought, experience, and background to solve complex problems as one team. Every employee is encouraged to continuously improve and grow, and it is a top priority for managers and supervisors to develop their teams, making a wide range of internal development opportunities available to all employees. We are One Team, overcoming obstacles together and celebrating together. Come be part of a winning team that feels like family. 

To learn more about our story click HERE. 

The Repair Technician 2 will perform repair and/or service work of Company products in accordance with prescribed procedures.  The job requires using a variety of hand tools and small power tools to take apart and repair the customer tools. Each repair tech has a computer to review Tool Service Bulletins, pack out instructions for reconditioned tools and parts or tools collected for Quality Engineering.   

Team Member Benefits: 

• Comprehensive benefits including medical, dental, and vision insurance along with a 401(K) program, a wellness program, fitness center, PTO, and much more. 
• Career advancement opportunities. 

You will provide the best possible end-user experience through these duties and responsibilities: 

• Work safely and intentionally during all aspects of job including proper PPE and situational awareness.
• Read and comprehend repair order information and parts schematics.
• Complete the information on the repair order form including the utilization of technician notes. 
• Perform necessary repairs that might include disassembly of units, diagnosis of operating difficulty, location and replacement of worn or defective parts within times in accordance with work instructions. 
• Make decisions surrounding the repair of the tool based on TSB’s, work instructions, and playbooks.
• Keep records of parts used and provide data for billing and/or warranty information and utilize tech notes.
• Recognize and report operational irregularities and defective materials.
• Set up and perform electrical, mechanical, and functional tests to ensure tool repair and/or work performed is in accordance with prescribed quality standards.
• Work from parts sheets, specifications, and drawings.
• Under supervision make recommendations as to warranty liability and any unusual repair problems.
• Work is subject to in-process and final inspection.
• Responsible for quality of work, safety and housekeeping in assigned area.
• Be a Milwaukee Tool culture champion by handling tasks as assigned, including working on different processes and departments as needed. 

The TOOLS you’ll bring with you: '

• Requires an education equivalent to high school diploma or GED
• Must have mechanical skills and diagnostic skills 
• High attention to detail 
• Basic computer and writing skills 
• 3 months or more previous experience in Repair/Recondition meeting established goals for production, quality, and attendance. 
• Fluency in English with strong communication skills, written and oral 

Internal Qualifications 

• No final warnings
• No more than 5.75 attendance points 
• Efficiency and Quality goal met for previous 3 months 
• Must be in current role for 6+ months 
• Must meet all job description requirements. 

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Physical and Weightlifting Demands: 

• Standing for long periods of time 
• Repetitive motion 
• Frequent bending, stooping, pushing and pulling of parts and containers 
• Able to work in various temperature conditions 

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The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.