Dealership:

Lithia KIA of Anchorage

Service Advisor

Pay: Earn Based on Your Performance

Schedule: Full-time

Lithia KIA of Anchorage, proudly part of Lithia & Driveway, is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you.

What You’ll Do

• Greet customers and act as the main point of contact throughout the service process

• Listen to customer concerns and accurately document vehicle issues

• Recommend maintenance and repair services based on vehicle needs

• Prepare estimates, write repair orders, and explain work clearly and professionally

• Communicate effectively with technicians to ensure timely and accurate repairs

• Deliver an exceptional customer experience that builds trust and loyalty

What We’re Looking For

• Previous Service Advisor experience preferred (automotive or dealership experience a plus)

• Strong customer service and communication skills

• Ability to multitask and work efficiently in a high-volume environment

• Basic automotive knowledge or willingness to learn

• Professional appearance and positive attitude

• Valid driver’s license

We offer the best-in-class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.