Business Analyst

What’s the role 

Shell is seeking a Business Analyst who is responsible for identifying and documenting the business needs of their clients and stakeholders and helping to determine feasible solutions to meet business needs or resolve business problems.    

Accountabilities: 

• Precisely capture business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations 

• Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options 

• Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement 

• Create clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle 

• Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to final solution 

• Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business requirements and use cases are handled 

• Configure and document software and processes, using agreed standards and tools  

• Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing   

• Seek guidance from more experienced BAs and be open to learning on-the-job 

Special Challenges: 

• Guide business stakeholders to gain acceptance / sign-off.  Manage requirements to the smallest set that will provide the biggest impact in advancing business objectives and end-user buy-in 

• Describe technology in terms easily understood by business customers and set realistic customer expectations for the project outcome.  Adjust customer expectations in accordance with changes in scope 

• Generate innovative approaches to existing problems or new opportunities 

• Work closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment 

What you bring  

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer 

• Bachelor’s degree or equivalent experience 

• 3+ years of corporate IT experience 

• Understanding of systems engineering concepts 

• Agile project experience is an asset 

• Good understanding and experience of the various Agile frameworks  

• Experience working in Agile projects and educating stakeholders including Product Owners and Business partners in Agile ways of working  

• Experience in Agile tooling (ex -VSTS) is a must 

• Agile certifications/trainings preferred   

• Ability to take a systematic and analytical approach to problem solving and pay close attention to detail 

• Strong interpersonal skills 

What we offer 

The base salary range for this position is $103,000 - $155,000 per year.  Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. 

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. 

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. 

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. 

• Progress as a person as we work on the energy transition together 

• Continuously grow the transferable skills you need to get ahead 

• Work at the forefront of technology, trends, and practices 

• Collaborate with experienced colleagues with unique expertise 

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself 

• Benefit from flexible working hours, and the possibility of remote/mobile working 

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. 

• Take advantage of paid parental leave, including for non-birthing parents 

• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply 

• Grow as you progress through diverse career opportunities in national and international teams 

• Gain access to a wide range of training and development programs 

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.  

Shell in The United States 

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products.  Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.   

We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US. 

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas. 

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.