Administrative Associate II

Agency

Dept of Transportation

Division

Transit

Job Classification Title

S-Administrative Support (S)

Position Number

65018890

Grade

TS

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

This is a temporary, full-time position. There are no leave benefits associated with this position.

This position serves as a key contributor to the North Carolina Department of Transportation (NCDOT) Rail Division’s Rail Programs unit, focusing on the marketing, public outreach, and administrative support for the state's passenger rail service, NC By Train. The Associate is responsible for assisting with communication strategies, visual and written content, and participating in community events to promote rail ridership and positive public perception. This role requires a blend of creative marketing skills, logistical competence, and a commitment to customer-facing support that will maximize revenue and ridership growth on the Piedmont and Carolinian services.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC02 $31,200 - $51,249

Management prefers applicants with the following:

• Working knowledge of technical communication and marketing principles and industry software, with the ability to learn quickly and be flexible.
• Demonstrated ability to effectively research information using online sources and telephone outreach to generate compelling content for websites, social media, and advertising
• Experience assisting with the creation of social media content intended for public transit, travel, or hospitality industries.
• Demonstrated ability to independently perform essential clerical and logistical tasks, including preparing materials for mailing, shipping, and local delivery
• Demonstrated ability to adhere to strict operational safety protocols and maintain a professional demeanor while working in public-facing environments
• Demonstrated ability to use clear and professional verbal communication when supporting and executing in-person outreach, such as engaging the public at tabling events

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Adrianna N Blackmer

Email:

[email protected]