Lodging Reservations Coordinator – Remote

destinationknot · Atlanta, Georgia

Posted about 24 hours ago

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Skills

Online reservation platformsResearch toolsBooking systems

Benefits

  • ✓Training
  • ✓Educational resources
  • ✓Remote environment
  • ✓Flexible scheduling

Job description

Position Overview

We are seeking organized, customer-focused individuals to assist clients with lodging research, reservation planning, and accommodation-related needs. The Lodging Reservations Coordinator helps clients explore hotels, resorts, and other accommodation options while providing attentive service throughout the reservation process.

This role is a good fit for someone who enjoys researching destinations, comparing options, communicating with clients, and keeping important details organized. Training and access to reservation resources are provided.

 

Key Responsibilities
  • Research hotels, resorts, and lodging options according to client preferences, dates, and budgets
  • Assist clients in comparing available accommodations and reservation options
  • Coordinate lodging reservations and related booking details
  • Review reservation information for accuracy and completeness
  • Communicate confirmations, updates, and important information to clients
  • Assist with changes or questions related to existing reservations
  • Maintain organized records of client preferences and booking details
  • Utilize online reservation platforms and industry resources
  • Research property amenities, locations, and available services
  • Provide professional and responsive client support throughout the planning process
  • Follow established booking procedures and documentation requirements
    • Qualifications
  • Strong written and verbal communication skills
  • Customer-service-oriented approach
  • Excellent organization and attention to detail
  • Comfortable researching and comparing options online
  • Ability to manage multiple client requests and follow up consistently
  • Comfortable working independently in a remote environment
  • Basic computer and internet proficiency
  • Willingness to learn reservation systems and booking procedures
  • Previous customer service, hospitality, reservations, or administrative experience is helpful but not required
  • Must be 18 years of age or older
  • Reliable computer and internet access

    • What Is Provided

    • Fully remote environment
    • Flexible scheduling
    • Training and ongoing educational resources
    • Access to reservation and planning tools
    • Supplier and destination resources
    • Support for learning booking procedures and industry systems
    • Ability to develop knowledge across hotels, resorts, accommodations, and vacation experiences

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