Dental Office Manager

Dudley Family Dental is seeking an experienced Dental Office Manager to oversee the daily operations of our patient-focused dental practice. You’ll be joining an experienced team in a well-established practice with strong systems and operational support already in place. 

This role plays a key leadership position within the practice and works closely with providers and leadership to support schedule efficiency, case acceptance, and overall practice performance. 

Prior experience as a Dental Office Manager is required for this position. Candidates without this experience will not be considered.

Responsibilities 

• Oversee day-to-day operations of the dental office to ensure an organized, efficient, and patient-centered environment 

• Lead and support front office and administrative team members while fostering a positive, collaborative team culture 

• Manage and optimize the provider schedule to support productivity, efficient patient flow, and a positive patient experience 

• Responsible for insurance verification, billing processes, and patient financial communication to ensure accuracy and clarity 

• Run and review key practice reports to monitor scheduling efficiency, production, collections, and overall office performance 

• Review and confirm employee timecards, hours worked, and PTO to ensure accurate payroll submission 

• Support treatment plan presentation and case acceptance through effective patient communication, financial coordination, and scheduling follow-through 

• Collaborate closely with providers and leadership to support practice goals, patient satisfaction, and overall office performance 

• Participate in weekly and monthly meetings to collaborate with leadership and stay aligned on KPI’s 

• Perform other duties and responsibilities as assigned by management 

Full-time Benefits 

We recognize that taking care of our team is just as important as taking care of our patients. That’s why we offer a comprehensive benefits package, including: 

• Health insurance starting on your first day of employment 

• Vision insurance  

• Paid vacation time  

• Paid holidays  

• Paid sick time  

• Dental and orthodontic benefits  

• 401(k) retirement plan with employer contribution 

• Consistent, set schedule (no weekends!) 

Qualifications

• Prior Dental Office Manager experience required 

• Hands-on experience with dental insurance processes, billing, and patient financial coordination 

• Proven ability to lead and support administrative teams in a fast-paced dental practice environment 

• Experience managing HR-related matters within the office 

• Strong organizational, communication, and problem-solving skills 

• Experience managing provider schedules and supporting efficient patient flow 

• Ability to review and interpret practice performance reports including production, collections, and scheduling metrics 

• Experience with dental practice management software preferred