Remote Travel Customer Support Representative

destinationknot · Texas

Posted 23 days ago

Apply faster with the Jobply extension

Auto-fills this application on Workday, Greenhouse, Lever & 50+ ATS systems — you review before submitting
Add to Chrome — Freeor apply with Jobply →

Skills

Booking softwareEmailComputer skills

Benefits

  • ✓Flexible work schedule
  • ✓Travel perks
  • ✓Professional growth
  • ✓Remote work

Job description

 
About Us:
We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Remote Travel Customer Support Representative, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home.
Responsibilities:
  • Plan and book clients' cruises, including accommodations, excursions, and transportation.
  • Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
  • Coordinate bookings and payment processing, ensuring all details are accurate and timely.
  • Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
  • Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
    • Requirements:
  • Strong passion for travel and cruising.
  • Excellent communication and organizational skills.
  • Ability to work independently and efficiently manage time.
  • Basic computer skills required, with proficiency in using booking software and email.
  • A customer-focused approach with the ability to manage client needs effectively.
  • No prior experience required; however, experience in customer service or the travel industry is a plus.
    • Benefits:
  • Flexible work schedule - the ability to work remotely.
  • Travel perks and discounts to experience the destinations you promote.
  • Competitive compensation based on bookings made.
  • Opportunities for professional growth within a supportive team environment.
  • Work alongside an award-winning team dedicated to delivering top-tier customer service.
    • How to Apply:
     
    If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Remote Travel Customer Support Representative!

    Stop filling out the same form 100 times.

    Install the free Jobply Chrome extension and auto-apply to Remote Travel Customer Support Representative and 300,000+ other live jobs across Workday, Greenhouse, Lever, and 50+ other ATS systems.

    Apply with Jobply — Free
    ✓ Free forever✓ No credit card✓ 4.8★ from 12k+ users