Desk Attendant - Day & Night Shift

PeakMade Real Estate · Austin, Texas, United States

Posted 3 days ago

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Skills

Front desk managementSecurity protocolsCustomer service

Job description

The Desk Attendant is responsible for maintaining a secure and welcoming environment at the front desk of a dorm-style student housing community during business hours. The primary duty is to receive and manage deliveries, while also providing a consistent staff presence to deter unauthorized access and respond to basic resident inquiries or concerns as needed.


What You’ll Do:

  • Monitor and manage the front desk area during midday or overnight hours.
  • Receive and log package and food deliveries.
  • Greet visitors and ensure they are properly signed in, following community access protocols.
  • Provide assistance to residents with minor questions or concerns.
  • Maintain a calm, professional presence to help promote safety and order.
  • Report any suspicious activity, incidents, or maintenance issues to appropriate personnel.
  • Complete nightly logs and hand off relevant information to the daytime staff if applicable.

What You’ll Need:

  • Must be available to work overnight shifts, including weekends and holidays as needed.
  • Strong communication and customer service skills.
  • Reliable, punctual, and able to stay alert throughout the shift.
  • Ability to stay calm and respond appropriately in a quiet but occasionally urgent environment.
  • Previous experience in residential, security, or front desk roles preferred but not require

Who We Are:

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.  Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

 

Our Mindsets

  • People Matter Most
  • Do the Right Thing
  • Create Moments
  • Own It
  • Evolve

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