Home Care Administrative Assistant

Are you a detail-oriented, self-motivated professional who thrives in a fast-paced environment? Join the Good Shepherd Home Care team today! As an Administrative Assistant, you’ll play a vital role in supporting our Home Care program by ensuring accurate records and providing essential administrative support. Your work will have a direct impact on the efficiency of our team and the quality of care delivered to our clients. In addition to joining a collaborative and mission-driven team, Good Shepherd offers employees a variety of generous benefits.

Hours: Monday - Friday Part-time 25 hours / week

Administrative Assistant Responsibilities

• Provide clerical assistance and support including, but not limited to, copy projects, answering phones, greeting customers and clients, paper and computer filing/processing, mail processing, faxing, office equipment details, and typing.  

• Assist in completing productivity reports, reviewing visit completion, monitoring physician calls and orders, signature follow-up, data entry, and tracking and recording clinical/client information per direction.

• Assist clinical staff in the admission and ongoing data entry process including but not limited to chart setup/prep, client data entry, physician order follow-up, therapy documentation, and disassembling and filing of discharged client charts.

• Assist Director of Home Care Services with data entry and client maintenance for Electronic Visit Verification System (EVV/HHA exchange).

• Attend meetings, prepares agendas, records and distributes minutes as directed.

• Assist with client scheduling as needed or directed.

• Organizes, inventories, and orders supplies as directed.

• Coordinate care conferences as requested by RN.

• Assist with auditing charts and/or QI/QA processing projects.

• Assist with activation of community emergency response system.

• Maintain medical record destruction logs and assist with the destruction of clinical records according to policy.

• Coordinate insurance verification, authorization, follow-up, and insurance appeals.

Administrative Assistant Benefits

• Generous Paid Time Off (Part-Time/Full-Time Eligible)

• Earned Safe & Sick Time Off

• 401K with Company Match

• Employee Referral Bonus

• Tuition Reimbursement & Scholarship Opportunities

Qualifications

Administrative Assistant Qualifications

• Familiarity with medical terminology preferred.

• Experience with health care, insurance verification, and insurance authorization preferred.

• Must have post-secondary business-related education and/or experience in a business office environment. 

• Proficient computer, data entry, and typing skills required.  Proficient in use of Microsoft Word, Excel, and Outlook programs.

• Strong professional written and verbal communication skills.  Ability to effectively communicate both in written and verbal form in English.

• Must be detail oriented, thorough, and accurate.

• Self-directed.

• Good organization skills.

• Must have good customer service skills.

Keywords: Clerical, Home Care, HC, Secretary, Secretarial, Administrative Assistant, Reception, Office Support