Team Care Assistant

Team Care Assistant

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing patient experience and improving productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.

Responsibilities/Duties:

• Answer by identifying yourself and your company in a professional and friendly manner.
• Triage phone calls to the correct individual based on school district and need.
• Schedule appointments using the electronic health records system.
• Notify the provider of the appointment.
• Register patients on the electronic health system.
• Attempt to locate all registration information not included on the patient registration form within 1 week if possible.
• Scan patient documents into the electronic health system.
• Prepare a daily schedule list for each district under your management.
• Share list with providers, nurses, school nurses, and billing as requested while maintaining HIPPA compliance.
• Assist providers, provider nurses, school nurses, and administrative staff with day-to-day operations of the clinic.
• Maintain a neat, clean, and professional work area.
• Maintain and abide by established department policies.
• Assist in the care and maintenance of department equipment and supplies.
• Notify supervisor immediately of maintenance needs.
• Data entry and charting as needed.
• Maintain storage and organization of supplies.
• Occasionally employees may be asked to move supplies, binders, forms, boxes, etc. These items can exceed 20 lbs. in weight.
• Other duties as assigned.

Qualifications

Qualifications:

• High School Diploma/GED.
• Experience in medical office setting is preferred.
• Skills necessary: Keyboarding, oral and written communication.

Schedule Requirements:

Full-time position, 5 days per week, 100% in office.

Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.