Surveillance Supervisor

Live! Casino and Hotel Philadelphia · Philadelphia, PA, US

Posted 11 days ago

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Skills

CCTVComputer knowledgeTable GamesGaming regulations

Benefits

  • ✓Health coverage
  • ✓Life insurance
  • ✓Disability insurance
  • ✓Retirement savings
  • ✓Bonus structure
  • ✓Pay increases
  • ✓Mentorship programs
  • ✓Tuition reimbursement
  • ✓Free parking
  • ✓Free food
  • ✓Discounted meals
  • ✓Travel discounts

Job description

Overview

Why We Need Your Talents

 

Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.

Responsibilities

Where You'll Make an Impact

  • Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
  • Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
  • Operate monitor room equipment.
  • Complete proper reports and documentation as needed.
  • Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
  • Assist in scheduling and training of staff.
  • Thorough working knowledge of all Table Games.
  • Thorough working knowledge of all gaming and non-gaming departments.
  • Report all violations and suspicious activity to management.
  • Review surveillance department actions, personnel and processes with Surveillance Management.
  • Meet with departmental management and leaders as necessary.
  • Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

  • Knowledge of computers and CCTV equipment.
  • Must be able to read/write in the English language.
  • Excellent customer service skills.

Great to Haves

  • A high school diploma or GED equivalent is preferred.
  • Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Retirement Savings with Company Match
  • Generous Bonus Structure
  • Annual Merit/Goal Based Pay Increases
  • Leadership Skills Development & Mentorship Programs
  • Tuition Reimbursement
  • Free parking
  • Free food and discounted meals
  • Exclusive Discounts on Travel, Services, Goods and Entertainment
  •  

Physical Requirements

  • Must be able to sit for long periods of time.
  • Must be able to work in a confined space with low lighting.
  • Must be able to lift and/or carry up to 30lbs.
  • Must have excellent vision and hearing.
  • Must be able to grasp, handle, and reach with hands and fingers.
  • Stand and walk 30% of the time.

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

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