Surveillance Supervisor
Live! Casino and Hotel Philadelphia · Philadelphia, PA, US
Posted 11 days ago
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Skills
CCTVComputer knowledgeTable GamesGaming regulations
Benefits
- ✓Health coverage
- ✓Life insurance
- ✓Disability insurance
- ✓Retirement savings
- ✓Bonus structure
- ✓Pay increases
- ✓Mentorship programs
- ✓Tuition reimbursement
- ✓Free parking
- ✓Free food
- ✓Discounted meals
- ✓Travel discounts
Job description
Overview
Why We Need Your Talents
Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.
Responsibilities
Where You'll Make an Impact
- Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
- Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
- Operate monitor room equipment.
- Complete proper reports and documentation as needed.
- Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
- Assist in scheduling and training of staff.
- Thorough working knowledge of all Table Games.
- Thorough working knowledge of all gaming and non-gaming departments.
- Report all violations and suspicious activity to management.
- Review surveillance department actions, personnel and processes with Surveillance Management.
- Meet with departmental management and leaders as necessary.
- Other duties as assigned.
Qualifications
Skills You'll Need to Succeed
- Knowledge of computers and CCTV equipment.
- Must be able to read/write in the English language.
- Excellent customer service skills.
Great to Haves
- A high school diploma or GED equivalent is preferred.
- Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
Physical Requirements
- Must be able to sit for long periods of time.
- Must be able to work in a confined space with low lighting.
- Must be able to lift and/or carry up to 30lbs.
- Must have excellent vision and hearing.
- Must be able to grasp, handle, and reach with hands and fingers.
- Stand and walk 30% of the time.
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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