Program Eligibility Analyst

Under supervision of the Program Eligibility & Contracts Supervisor, provides administrative and analytical support for the Early Head Start, Head Start, and State Child Development Programs. This position is most suited to staff who enjoy paperwork, are detailed oriented, can work accurately with numbers, and have the ability to get along well with the public. This position requires technological skills, and the ability to use Excel, Google Suite, PowerPoint, and Word. The ability to organize and work with minimum supervision is essential.

What we're looking for in the ideal candidate:

Combination of related education and/or experience equal to two years performing administrative functions, case management, eligibility determinations, and/or related field. One of the years must be experience working as a Program Eligibility Specialist I or experience equivalent to performing eligibility determinations under a California Department of Education regulation.
Preferred: Bachelor’s Degree.
Fluency in two or more languages, including one that supports the needs of the program and community is preferred, but not required
Depending on the department assigned, a valid California driver's license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. For positions where driving is an essential function of the job, candidates must be at least 21 years of age and have a minimum of three (3) years of driving experience. Reasonable accommodations will be considered in accordance with applicable laws.

As a program Eligibility Analyst you will:

Review, verify, and audit monthly attendance and parent fee reports for compliance with internal policies and State, licensing, and Federal regulations
Perform accurate data entry and maintenance in NOHO and ChildPlus, including attendance, parent payments, credits, fee adjustments, and waitlist applications
Ensure consistency between paper documentation and electronic records and resolve discrepancies
Track error trends, delinquent parent fees, and payment plans and prepare required monthly and quarterly reports
Prepare and submit reimbursement requests and support approval processes
Collaborate with Program Eligibility Specialists (PES), supervisors, and the Finance department to resolve issues and respond to inquiries
Support enrollment, waitlist, recruitment, outreach, and social media activities as assigned
Assist with training, administrative functions, meetings, safety practices, and other duties as needed

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description click HERE.
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