Upsell Account Executive

**About Us** Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We help companies streamline communication, respond faster, and drive real revenue by converting their main business line into a text-enabled number and unifying messaging, reviews, payments, and customer conversations in one simple platform. What sets Kenect apart from other communication tools is our deep industry expertise and seamless integrations with the systems dealers already use. Teams trust us because our technology is easy to adopt, built for real-world workflows, and delivers measurable improvements in speed, customer satisfaction, and operational efficiency. We’re a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world and we’re just getting started. **About the Role** As an Upsell Account Executive for a SaaS company, you will drive revenue growth within an existing customer base by identifying expansion opportunities and promoting additional products, features, or higher-tier plans. You will build strong relationships with current clients, understand their evolving business needs, and deliver tailored solutions that maximize value and retention. You are consultative, data-driven, and skilled at navigating stakeholder conversations to uncover upsell opportunities. Your success will be measured by net revenue retention, expansion revenue, and customer satisfaction. **What You Will Be Doing** **Skills & Qualifications** **Our Company Values We Hope You Showcase** **What Kenect Offers!** We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.