Bellperson - Full Time

Essential Functions:
¨ To assist in the transport and storage of guest luggage.
¨ To assist with guest packages.
a. transport to guest room
b. transport to guest meeting area; Omni meeting rooms.
¨ To properly "log" all trips originating from the "Bell Stand."
¨ Responsible for a clean and "smart" appearance of uniforms.
¨ Knowledgeable about all hotel amenities.
¨ Responsible for the cleanliness and upkeep of the front drive area.
¨ To be conversant with all hotel promotional programs (guest related).
¨ Performs other duties as required by supervisor.

Hotel Specific Essential Functions:
¨ Ensure cleanliness of bellclosets and bellcarts.
¨ Answer phones using the proper “Moment’s of Service” scenario.
¨ Assist guests with any requests (i.e. restaurant reservations, directions).
¨ Accept other special duties as assigned by management
Tools and Equipment:
¨ Telephone, pen/pencil, photo-copying machine, facsimile machine
¨ Bellstand luggage carts, hand truck
Working Environment:
¨ Interior and on occasion exterior of hotel with exposure to weather conditions.