QC Technician I (Salisbury)

Position Overview:
At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

The Quality Control Technician is responsible for testing and verifying that all raw materials, intermediates, and finished products meet established quality standards. This role ensures that production processes comply with specifications and supports root cause analysis and corrective actions. The QC Technician plays a key role in maintaining product consistency, regulatory compliance, and customer satisfaction.

Key Responsibilities:

Perform in-process and final product testing according to established specifications and test methods
Inspect raw materials and batch samples to verify conformity prior to use or release
Maintain accurate and timely documentation of all testing, results, and certifications
Calibrate and maintain laboratory equipment in compliance with internal procedures
Support Operations in addressing product quality issues and investigating non-conformances
Communicate testing results and release decisions to Production Managers and Site Leaders
Assist in identifying quality trends and recommending improvements
Comply with all safety, environmental, and regulatory protocols related to lab and production work
Other duties assigned by management

Key Deliverables:

100% completion of required testing with accurate and documented results
Timely release of batches with no avoidable delays due to QC bottlenecks
Zero quality-related customer complaints from released product
Lab and equipment compliance with internal audit standards

Reporting Structure:

Reports To: QC Team Leader/Site Leader
Direct Reports: None

Educational Requirements:

Associate’s degree in Chemistry, Laboratory Science, or related field (preferred)
High school diploma or GED (required)

Required Experience:

2–4 years of quality control or lab testing experience in a manufacturing or process-driven environment
Familiarity with lab instrumentation and techniques such as viscosity, pH, color matching, etc.
Knowledge of quality systems, documentation practices, and non-conformance handling
High attention to detail and ability to work independently in a fast-paced environment

Working Conditions:

Manufacturing environment

Effort/Physical Demands:

Ability to lift up to 50 lbs.
Ability to sit and stand for long periods of time.

Health & Safety Responsibilities:

Must work in accordance with Health & Safety regulations, Company Rules, Plant Rules, policies and procedures.
Must use or wear equipment, protective devices, or certain clothing as required by the company.

Benefits:

Competitive pay and overtime opportunities
Health, dental, and vision insurance
Paid time off and holidays
401(k)
Employee Stock Ownership Plan
Career development and training opportunities
Clean, safe, and team-oriented work environment

This position contributes to a quality product by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, and regulations at all times.