Interim Director of Addictions Crisis Center

Job Summary: In accordance with the organization’s mission, vision and values, the Associate Director of Residential Services is responsible for the agency’s residential programming. The following duties will apply:

Duties

1. Develop and maintain acceptable standards of practice for program planning, implementation and evaluation.

2. Assures programmatic success with attaining monthly program performance and statistical goals and objectives.

3. Maintains knowledge of agency developments and community needs.

4. Maintain required reporting, records and statistics as directed including bed management.

5. Oversight and monitoring of placement process in collaboration with Intake Coordinator and Utilization Management Specialist.

6. Develops and maintains positive and effective relationships with community groups, referral sources and service agencies.

7. Recruits, screens and interviews prospective staff in collaboration with ACC Manager. Assess staff training needs and assist in the development of those needs.

8. Provides documented direct supervision to ACC Manager and ACC LPNs.

9. Provides direct documented supervision to all nursing staff on a regular basis by various audits and observations.

10. Provides leadership, guidance, coaching and support to the Nursing staff, Clinical Manager, and staff.

11. Ensure that each nurse on staff is properly certified and abides by the standards for care established by our organization and state and federal laws.

12. Monitor patient care for quality.

13. Provide oversight and guidance with outsourced pharmacy services.

14. Provide on call coverage as necessary.

15. Incident reporting route cause analysis, education, and training as appropriate, collaboratively with QA and Senior Director of Medical & Residential Services.

16. Monitor supply par levels and report needs to Senior Director of Medical & Residential Services.

17. Assists QA & Senior Director of Medical & Residential Services with revisions and review of established policies and procedures, and the introduction of new policies and procedures as appropriate.

18. Provides coaching and support of managers on a daily basis.

19. Collaborates with Executive Committee and Senior Management in compiling, analyzing and reporting data and statistics on program effectiveness.

20. Serves on the Management Team to provide input and implementation of the organization’s Strategic Plan and direction of departmental business work plans.

21. Responsible for providing a positive work environment reflective of the organization’s mission and values.

22. Develop and maintain statistical and performance reporting systems related to Crisis Center services.

23. Fosters relationships between departments to assure continuity of care.

24. Assures that all policies, procedures and practices conform to Federal, State, county and local laws and codes.

25. Responsible for professional development and clinical growth of all program staff.

26. Training of all new direct reports.

27. Perform other duties and functions as directed.

Qualifications

Minimum Qualifications: Degree in Behavioral Health and a minimum of three years clinical and management experience in behavioral health. Valid NYS Drivers’ License. QHP required.

Other Skills/Knowledge and Experience

1. Excellent written and verbal communication skills.

2. Demonstrated leadership and management skills including supervision, teaching and administration.

3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and multiple service provider agencies.

4. Knowledge of local behavioral health system.

5. Ability to multi-task, have good problem solving and time management skills and the ability to remain calm in a crisis.

6. E-recor