IH Mkt Mgr In Training

The In‑House Marketing Manager in Training (M.I.T.) program is a structured development role focused on building future In‑House Marketing leaders for Hilton Grand Vacations. Participants will support the daily operations of the In‑House Marketing Department while learning to lead teams, drive production, manage performance, maintain compliance, and deliver an exceptional Owner and Guest experience.

This program is designed to develop individuals over approximately one year, or sooner based on prior experience, performance, and ability to grasp leadership and operational concepts. The program emphasizes adaptability, mobility, and readiness, preparing candidates to step into leadership roles as business needs arise across various properties and markets.

Participants must demonstrate a willingness to relocate within 8–12 months to support new market openings or business‑critical vacancies.

Equal Opportunity Statement:
Hilton Grand Vacations is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hilton Grand Vacations is committed to providing reasonable accommodations to individuals with disabilities throughout the application, interview, and employment process. Please contact us if accommodation is needed.

• Assist in the day‑to‑day operations of the In‑House Marketing Department
• Support and drive production across all In‑House Marketing channels, including Owners, Samplers, Renters, Exchangers, Pre‑Arrival Marketing, and Brand‑Based teams
• Recruit, train, develop, and coach In‑House Marketing associates
• Conduct performance evaluations, feedback discussions, and coaching sessions
• Monitor representative performance standards and penetration goals
• Maintain approved site penetration levels while minimizing guest complaints
• Control gifting costs in accordance with budget and company guidelines
• Lead and participate in weekly team meetings addressing performance, policies, procedures, and programs
• Ensure accurate and timely submission of all required weekly and monthly reports
• Maintain high Owner and Guest satisfaction by addressing concerns and resolving issues promptly
• Ensure compliance with all company policies, procedures, and systems
• Oversee accuracy of financial and performance reporting from Concierge and TSW teams

• Bachelor’s degree preferred or equivalent professional experience
• Recent college graduates or early‑career professionals with experience in sales, marketing, hospitality, or customer service
• Prior industry experience preferred; previous management experience not required
• Strong communication, interpersonal, and presentation skills
• Outgoing, energetic, and personable with the ability to think quickly and problem‑solve
• Demonstrated team orientation and competitive mindset
• Self‑motivated with strong organizational and time‑management skills
• Willingness and ability to relocate within 8–12 months based on business needs