Operations Specialist

Position Summary:

The Operations Specialist supports daily operations across order processing, inventory management, shipping, and logistics. This role is responsible for processing transactions, maintaining accurate records, and coordinating operational activities using SAP and other business systems. Working closely with cross-functional teams, the Operations Specialist ensures timely and accurate execution of operational processes while supporting efficiency, compliance, and continuous improvement.

Duties & Responsibilities:

• Process and manage daily operational transactions in SAP, including orders, inventory movements, shipments, and related documentation
• Maintain accurate records and ensure timely data entry, updates, and reconciliation of transactions within SAP
• Coordinate with Warehouse, Manufacturing, Supply Chain, and other departments to support order fulfillment, shipping, and inventory activities
• Prepare and maintain shipping documentation, operational reports, and inventory records
• Monitor order and shipment statuses, investigate discrepancies, and coordinate timely resolution of operational issues
• Ensure compliance with established standard operating procedures (SOPs), quality standards, and internal controls
• Identify opportunities to improve operational workflows, data accuracy, and process efficiency
• Other duties as needed or required.

Qualifications

Minimum Requirements & Qualifications:  

• High school diploma or equivalent required; associate degree in Business, Supply Chain, Logistics, or a related field preferred
• 1-3 years of experience in operations, logistics, inventory control, order processing, or a related function
• Hands-on SAP experience required, with proficiency in processing daily transactions, maintaining records, and navigating ERP workflows
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Strong attention to detail, organizational skills, and ability to manage multiple priorities
• Effective communication, problem-solving, and cross-functional collaboration skills
• Ability to work independently, follow established procedures, and adapt to changing operational needs.

Preferred Qualifications:

• Experience in a manufacturing, medical device, or regulated industry
• Familiarity with SAP inventory management, order fulfillment, shipping, or warehouse-related transactions
• Knowledge of inventory control practices, shipping documentation, and operational reporting
• Experience supporting process improvements and maintaining compliance with SOPs and quality standards.