Engineer, Quality

Essential Responsibilities

• Review and update of Control Plan, preparation of reports and presentations for problem solution, monitoring of the process through the application of quality statistics tools, preparation of work instructions. 
• Responsible for the adherence of the process to the quality system according to the ISO/IATF 16949 standard.
• Direction, coordination, and training for quality technicians, including development of work and procedures.
• Review documentation for all PPAP.
• Direct contact with the customer to provide responses to complaints, improvement opportunities, attend internal meetings and/or customer meetings regarding engineering changes, APQP, new projects and follow-up of complaints and corrective or improvement actions.
• Coordinate contests for the contention, repair of quality issues.
• Analysis of customer complaints for the development of countermeasures, and implementation of corrective actions. 
• Coordinate meetings with the rest of the departments to follow up with countermeasures of customer complaints. 
• Other duties as assigned by the plant manager
• Comply with PKC Group’s OSH and Environmental Policies

Qualifications

Education and Experience 

• Bachelor’s degree in industrial engineering or Equivalent Experience in related field
• 3 to 5 years of experience 

Knowledge & Skills

• Preparation of control plan, CORE TOOL, (SPC, MSA, APQP, PPAP, PFEMA), ISO/IATF16949, Reading of blueprints
• Specific customer requirements, problem solution techniques, 8D’s, FTQ, SCRAP, PPMS, 5WH, 5’s
• Develop actions plans, Gantts and management of databases

Core Competencies

• Communication
• Self-Motivation
• Confidence
• Accountability
• Knowledge

Blue EQ Competencies

• Empathy
• Anticipation
• Integrity
• Resilience
• Conflict Management

Authority

The Quality Manager is authorized to:

• Stop production or shipments due to quality, safety, or compliance concerns.
• Suspend unsafe work, equipment, or processes.

Working Conditions

• Occasional domestic and international travel.
• Manufacturing environment with moderate physical activity.
• Ability to manage multiple priorities and work effectively under pressure.