Housekeeping Manager at Castle Hill Inn (85220)

Housekeeping Manager

Castle Hill Inn

Newport, RI

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Castle Hill Inn is looking for a Housekeeping Manager to join the team.

Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, Castle Hill Inn – a Relais & Chateaux hotel – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. Castle Hill Inn is proud to be part of the Newport Restaurant Group!

About the Position: In the Housekeeping Manager role, you will be responsible for the management of the entire Housekeeping Department, including laundry and public areas.  This person ensures cleanliness of all internal and external areas of the resort through daily inspections.  This position is also responsible for departmental ordering and inventory as well as maintaining appropriate staffing levels.

About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally.

Essential Duties:

• Oversee recruitment, hiring, scheduling, performance management, and all personnel documentation for the Housekeeping Department.
• Ensure all staff complete required training, including orientation, safety, and regulatory certifications.
• Plan, assign, and inspect all housekeeping work to ensure company standards are consistently met or exceeded.
• Maintain accurate inventory, order supplies, and monitor labor and supply expenses to stay within budget.
• Work closely with Front Desk, Maintenance, and management teams to ensure smooth operations, timely room readiness, and issue resolution.

Compensation and Benefits:

• Competitive compensation $32.50-$24/Hour! 
• Sick, Holiday, and Vacation paid time off
• Health & Wellness:
  • Medical
  • Dental
  • Vision
  • Flexible and Dependent Care spending account options
  • Health Reimbursement Account (HRA)
• Financial & Employee Ownership:
  • 100% Company paid LTD, Life & AD&D Insurance
  • Generous Company 401k match
  • Employee Ownership Opportunities
• Employee Perks:
  • NRG Dining Card Program
  • 35% discount when dining in our locations (including food and beverages)
  • Employee Assistance Program (EAP)
  • Employee Discount Programs
  • Wholesaler Club Reimbursement Program
  • Tenure Program
  • Referral Bonus Program
• Voluntary Benefits:
  • Telemedicine access

About Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company?  If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses!  We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.

Qualifications

Qualifications:

• Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
• Prior leadership experience required

Skills & Abilities:

• Strong leadership, interpersonal and communication skills, with demonstrated ability to build relationships and manage staff at all levels
• Must be able to stand for long periods of time
• Ability to lift and move 25-50 pounds
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships