Client Service Representative

**DoveLewis Veterinary Emergency and Specialty Hospital** is hiring for full-time **Client Service Representatives to join our Client Experience Team**. Are you a quick thinker with strong customer service skills? A multi-tasking, problem-solver interested in bringing your skills into the veterinary field? Our Client Service Representatives help support pet owners, animals, and medical teams in Oregon’s top veterinary hospital. **About the Role** As a member of the Client Experience Team, you are the primary point of contact for clients and their pets in a high-volume emergency veterinary hospital environment. **Due to the pace and complexity of the role, candidates must have prior experience in high-volume, client-facing environments.** This position requires the ability to simultaneously manage in-person client interactions, multi-line phone systems, and administrative responsibilities while maintaining accuracy and composure. You will regularly support clients in urgent and emotionally charged situations and must be able to prioritize effectively while coordinating with medical staff and external partners. Success in this role depends on strong organizational skills, sound judgment, and the ability to operate efficiently under pressure. **Compensation** $20–$22/hour for Client Service Representatives Overnight and weekend differential pay available for applicable shifts **Schedule** CSR team members work a 3/4 rotation (three 10 hour shifts week one, and 4 ten hour shifts week two). We are currently hiring for **Swing and Day shifts**. As a 24/7/365 emergency hospital, this role requires availability for **weekends and holidays**. **What We’re Looking For** **What Matters Most** *Any suitable combination of experience or education may substitute for the above.* **What you can look forward to at DoveLewis:** **How to apply:** To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered. DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.