Front Desk Monitor/Emergency Response Coordinator

Position: Front Desk Monitor/Emergency Response Coordinator

The Front Desk Monitor/Emergency Response Coordinator answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Location: Bronx, New York 10453

Minimum Qualifications:

High school diploma or GED preferred.
Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
Must be able to perform diverse tasks with ease and maintain confidentiality.

Certification:

F-80 certificate required within 90 days of hire – VOA will cover the cost.

Front Desk Monitor/Emergency Response Coordinator Principal Responsibilities:

Greet all visitors; assist them directly or announce their arrival to staff or residents.
Ensure that all clients sign in and out as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday

And much more!