Environmental Service Aide

Description

Job title: Environmental Services Aide      

Position Summary:  

Has the responsibility to provide resident and core team with clean and pleasant surroundings.

Qualifications & Education Required:

• High school diploma or equivalent 
• Ability to interact with elders and care for their needs
• One (1) year of related experience required
• Previous experience working for environmental services preferred
• Basic computer knowledge
• Willingness to embrace and exemplify St. John’s Brand Characteristics 

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.  
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. 
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. 
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. 
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Provide friendly, helpful, courteous service to elders, families, and co-workers from all departments 
• Compassionate care for the dying elder and support to the family
• Displays sense of urgency
• Timely decision-making abilities 
• Strong desire to have insight and understand 
• Maintains confidentiality when requested
• Uses resources wisely
• Organized and diligent

Position Responsibilities:

• Stores and releases resident’s belongings as needed 
• Inspects all floors and common areas
• Submits in writing the condition of inspected areas to manager
• Reports any concerns on floors to supervisor
• Assists department with companywide coverage when needed
• Help pack and clean vacant rooms when needed
• Coordinates the training of new employees in all required phases of housekeeping provides feedback to manager upon completion of training period
• Performs closet inspections

Requirements

Physical Requirements:

• Frequent lifting, pulling, bending, reaching of carts and furniture equipment (up to 75 pounds). Occasionally squatting.  

Exposure to Conditions:

• May provide care to individuals with infectious diseases. May be subject or exposed to experiences that involve physical aggression. Occasional use of complex electrical equipment.
• Frequent use of Industrial Cleaning Fluids and aerosols.