Retail Store Manager

What to Expect in the Role: 

• Promote and continuously exhibit positive culture among both immediate internal store team and all cross functional partners.
• Consistently deliver exceptional customer experience to all guests.
• Be a King Ranch Brand mentor for all store team members by continuously coaching product knowledge, different active selling techniques, and overall KR brand heritage.
• Execute promotion and marketing activities aligning with overall KR brand direction and standards.
• Maintain and uphold merchandising and store presentation standards, ensuring the overall visual customer experience is aligned with the high-quality KR brand standards.
• Plan, prepare, and manage employee work schedules and report store payroll weekly.
• Supervise, train, and execute regular inventory cycle counts within location.
• Actively manage replenishment of sales floor merchandise from internal backstock as well as prepare replenishment orders of merchandise from warehouse.
• Ensure sales associates execute tasks and daily activities in accordance with the store plan.
• Ensure compliance of employees with established security, safety laws and procedures, King Ranch Inc. Policies, and maintain a risk-free environment. 
• Communicate to appropriate cross functional partners as needed to mitigate negative customer feedback.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor.
• Process cash register transactions accurately and efficiently. 
• Execute all duties required to open and close day of business.
• Interview, hire and train employees.

What We Will Be Needing From You: 

• Detail oriented and organized.
• Resourceful and proactive – ability to take initiative and take on additional tasks during peak times.
• Effective problem solver.
• Excellent verbal and written communication skills.
• Proficient computer skills. 
• Flexible and adaptable.
• High school diploma.
• At least 3+ years’ experience in providing an exceptional customer experience, preferably in a retail environment.
• Proven experience managing teams in a customer-focused/selling environment with a proven track record of driving success.
• Passion for attracting, developing, and retaining diverse and dynamic teams.