Club Fitting Manager

2nd Swing Golf · Wilmington, DE · $58k–$87k

Posted 4 days ago

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Skills

Club fittingTrackmanComputer literacyProduct knowledge

Benefits

  • ✓Employee programs
  • ✓Paid time off
  • ✓401k
  • ✓Health insurance
  • ✓HSA/FSA
  • ✓Discounted merchandise
  • ✓Training and development
  • ✓Work life balance

Job description

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture.  At 2nd Swing you will find:    

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Position Summary:  

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. This role will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:

  • Coach, manage and develop the Fitting Team
  • Ensure a full fitting schedule and staff accordingly
  • Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
  • Share product knowledge with golfers while making personal recommendations based on talent and skill level
  • Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
  • Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
  • Ability to delegate as well as work alongside team members to provide the highest level of service to customers
  • Contribute to team effort by accomplishing rocks and to-dos as needed
  • Willingness to do what it takes to meet deadlines
  • Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday 

Required Qualifications:  

  • 5 years of Studio or Tour Club Fitting Experience 
  • Club Fitting Certifications including Trackman
  • Excellent communication, engaging personality and success oriented
  • Computer literacy and general aptitude for learning new software or web based applications
  • Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
  • Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:

  • Prolonged periods of standing, walking and bending. 
  • Must be able to lift up to 40 pounds at times.
  • Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.

    Full-Time Benefits:

    • Employee Programs 
    • Paid Time Off and Holidays
    • 401k with eligible company match
    • Health Insurance
    • HSA/FSA options
    • Discounted Merchandise
    • Continued Training and Development
    • Work Life Balance

    Compensation: 

    • $28 - $42 per hour based on previous experience and qualifications. 

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