Patient Access Representative - Emergency

JOB DESCRIPTION:

The ER Patient Access Representative is a key member of the Emergency Department. The ER Patient Access Representative will work under the direction of the Director of Patient Access. The ER Patient Access Representative position is responsible for efficient and orderly registration for Inpatient/Outpatient registrations for the facility. The ER Patient Access Representative obtains proper patient identification, demographics, and financial information to adequately register the patient.

Duties may include but are not limited to:

• Able to work as a member of a team and also independently.
• Understand and follow safe work practices.
• Ensure that all Amberwell procedures are followed in accordance with established policies.

ABOUT AMBERWELL HEALTH:

Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.

AMBERWELL CULTURE:

Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected.

At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.

To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.

Qualifications

JOB QUALIFICATIONS:

• Experience:
  • Minimum Required Experience: Experience in customer service
  • Preferred Experience: Health care experience preferred.

• Education:

Minimum Required Education: Highschool Graduate