Systems Administrator

Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology. **What you'll do** • Own the help desk: triage, troubleshoot and close tickets for on-site and remote users • Onboard and offboard employees, including same-day access removal when someone leaves • Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies • Support Azure resources, including certificate renewals, VPN and app service restarts • Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed • Be the day-to-day contact for our managed service provider and other technology vendors • Manage software licenses and seats, and remove what we don't use • Maintain the RingCentral phone system and Brivo building access • Set up workstations, conference rooms and equipment, and help with branch office moves and setups • Keep our system inventory current: what we run, who owns it, and who supports it • Help test and roll out new systems • Write down how things are done so the next person isn't starting from zero **Must have** • A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count) • Working knowledge of Windows, Microsoft 365, networking basics and VPN • Eager to learn and comfortable owning a problem until it's fixed • Clear writing and a habit of documenting your work **Nice to have** • Entra ID (Azure AD), Intune or Azure experience • Experience working with outside vendors • Experience in logistics or with a TMS • CompTIA A+, Network+, or a Microsoft 365 certification **Location and travel** On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs. **Employee Benefits** • Paid Time Off • Medical, Dental, Vision and Supplemental Life Insurance • Company-paid Group Life Insurance • Short & Long-Term Disability • 401(K) with Company Match