El Paso Market Technician

WHO WE ARE: 

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology.  For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.

Love working with technology, solving problems, and staying on the move? 

This may be the role you have been looking for!

Micro Market Technician

Location: El Paso

Employment Type: Full-time

Job Summary:
The Micro Market Technician is responsible for maintaining, servicing, micro markets equipment to ensure optimal performance, cleanliness, and customer satisfaction. This role combines technical troubleshooting and customer service to keep market locations fully operational and appealing.

Key Responsibilities:

• Fix equipment: Troubleshoot and repair self-service kiosks, payment systems, coolers, and freezers. 
• Install new markets: Help set up new micro markets and install equipment. 
• Solve technical problems: Identify and resolve hardware, software, and connectivity issues. 
• Keep markets looking great: Perform routine cleaning and make sure equipment and market areas look professional. 
• Stay organized: Track service calls, equipment, spare parts, and inventory. 
• Help our customers: Communicate professionally and resolve issues quickly. 
• Work safely: Follow company procedures and safety guidelines. 
• Monitor market performance and report issues or opportunities for improvement.
• Perform routine cleaning to maintain professional appearance.

Work Environment:
Field-based role requiring travel to multiple customer locations in El Paso and surrounding area

Benefits include:  Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information.

Qualifications

WHAT WE LOOK FOR:

Qualifications:

• Basic mechanical and technical troubleshooting skills
• Comfortable using kiosks and software systems
• Ability to lift up to 75 lbs and perform physical tasks
• Valid driver’s license and reliable transportation
• Strong customer service and communication skills
• Attention to detail and time management. 

Experience that is a PLUS: 

• Micro markets, vending, or field service. 
• Computer networking or IT support. 
• Electrical work or refrigeration repair.