ERSEA Coordinator

JOB SUMMARY 
This position is responsible for overseeing all aspects of Eligibility, Recruitment, Selection, Enrollment, 
and Attendance (ERSEA) within the Head Start Program.  This includes compliance with Head Start 
Performance Standards, managing enrollment, recruitment, waiting lists, and providing support to staff 
and families.  This position also plays a key role in data management, reporting, and continuous 
improvement of the ERSEA processes.  

RESPONSIBILITIES AND DUTIES 
Primary Responsibilities: 
 Assist in the planning, development, and implementation of Eligibility, Recruitment, Selection, 
Enrollment, and Attendance (ERSEA) and meets the needs of families by effective management of 
the content area.  
 Provides training, workshops, and technical support for staff and families. 
 Ensures that sites maintain funded enrollment levels and wait lists and assists to fill vacancies. 
 Analyze causes of absenteeism when average daily attendance drops below 85%. 
 Process applications accurately and timely. 
 Assist in the preparation and distribution of timely reports and ERSEA updates. 
 Assist in the ERSEA self-assessment process. 

Secondary Responsibilities:  
 Must present a professional image in conduct, attitude, and attire. 
 Satisfactory completion of mandatory trainings. 
 Additional duties as assigned. 
 

Qualifications

QUALIFICATIONS 
Education and Experience: 

 Bachelor’s Degree in Human Development, Sociology, or Community Organization 
 One Year experience in social service community work. 
OR 
 Associate’s Degree in Human Development, Sociology, Community Organization or related field 
 Two (2) years’ experience working with adults and children. 
CAO of WNY, Inc. is an equal opportunity employer. 

Skills and Abilities:   
 Knowledge of ERSEA regulations and Head Start Performance Standards 
 Must always maintain confidentiality. 
 Active listening, writing, and verbal communication skills. 
 Possess strong organizational skills. 
 Ability to guide and instruct parents and staff by speaking clearly, writing legibly, and discussing 
problems and disagreements in a professional manner. 
 Strong interpersonal and problem-solving skills. 
 Ability to work effectively with diverse groups. 
 Proficient in Microsoft Office Suite 

Physical Demands: 
 Frequently required to sit. 
 Must be able to tolerate moderate to loud noise. 
 Ability to lift/move up to 25 pounds. 
Application Requirements: 
 Physical examination record or pass physical examination by a CAO physician 
 Valid NYS Driver’s License and proof of motor vehicle insurance coverage 
 Completion of the following documents: 
o CAO Employment application 
o NYS SCR Clearance Form with acceptable clearance 
o Criminal Record Certification and free of criminal convictions of crimes against children 
(misdemeanor or felony) 
o Fingerprinting required. 
o Release for Reference Checks 

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. 
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential 
job functions.