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At CESO, a CAD Coordinator supports the CAD Manager in maintaining and enforcing CAD standards, managing drawing resources, and providing technical support to design staff across a multi-discipline firm of 500+ employees. This position is primarily focused on two core areas: upholding the integrity of the company's CAD environment through standards management and file organization and serving as the primary point of contact for CAD-related helpdesk support. This position requires technical proficiency, a detail-oriented mindset, and a commitment to delivering consistent and reliable support to project teams across all disciplines.

Primary Responsibilities

Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
Perform other duties as assigned.

Position Requirements

Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.

Minimum of 3–5 years of hands-on experience in a CAD production or support role within an AEC environment is required.

Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.

Prior experience in a technical support or helpdesk capacity is strongly preferred.

Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.

To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.

Working knowledge of Windows operating systems, network file systems, and CAD-specific hardware troubleshooting.

Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.

Ability to perform multiple tasks concurrently and respond to technical support situations effectively.

Benefits and Perks

Flexible and Hybrid Work Schedule
Paid Time Off – Credited to You 100% Upfront
401K with a Company Match
Rewards and Recognition Program
Training and Development to Foster Professional Growth
Paid Holidays
Medical / Dental / Vision Coverage
Welcome Box
Casual Dress Code
Reimbursement for Professional Licenses
Paid Time Off for Community Team Service Events
Voluntary or Supplemental Short-Term / Long-Term Disability
Employee Assistance Program
Company Paid Bonding and Recovery
Employee Events such as Lunches and Outings to Foster a Positive Work Environment

CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.

CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.

CAD Coordinator

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