Service Coordinator

Description of the role:

Mazda of Greenville is seeking a dedicated Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring effective communication between customers and service technicians.

Responsibilities:

• Answer inbound / outbound service phone calls 
• Schedule service appointments 
• Coordinate service requests with the service team
• Assist with customer intake the lane
• Manage outside Vendor production / Sublet payments 
• Provide updates to customers on the status of their vehicles
• Cashier customers out during pick up 
• Assist Service Director with daily tasks needed 
• Maintain accurate records of service appointments and customer information

Requirements:

• Excellent communication and customer service skills
• Exceptional phone skills
• Superior Organizational skills
• Ability to multitask and prioritize tasks effectively
• Detail-oriented 
• Works well in high pace environment 
• Can stand on feet for long periods of time 
• Valid Drivers License 
• Submit to Background Check / Drug Screening 
• Previous experience in a customer service role is preferred

Benefits:

Compensation: $13.50 - $16.00 per hour paid bi-weekly

Full time position 

About the Company:

Mazda of Greenville is a leading Mazda dealership located in Greenville, SC. We are committed to providing exceptional service to our customers and creating a positive work environment for our team members.