Supervisor of IT Reporting and Solutions

POSITION TITLE: 405 – Supervisor of IT Reporting and Solutions

LOCATION: Hospital Setting or Clinical

REPORTS TO: Director of IT

REVISION DATE: 9.14.26

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
  • REQUIRED: Associates degree
  • PREFERRED:
• EXPERIENCE:
  • REQUIRED:
  • PREFERRED: 1 year experience in IT business analysis or consulting preferred.
• OTHER REQUIREMENTS OR LICENSURE:

 

JOB DESCRIPTION:

The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position.

 

PHYSICAL DEMANDS & WORKING ENVIRONMENT: Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Lifting up to 50 lbs may be required, anything over 50 lbs should be a team lift or with the use of a lifting aid

COMPLIANCE AND REGULATORY EXPECTATIONS: All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:

· OCH Code of Conduct

· OCH Policies and Procedures

· Scope of Practice within License/Certification.

· HIPAA and HIPAA Security Confidentiality Standards

· Workplace Safety

· Mandatory Training

· Annual Compliance Education

 

 

 

ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES:

Serve as the primary liaison between the IT department and other OCH departments to identify business needs, evaluate opportunities for technology-enabled improvement, define and prioritize solution requirements, and coordinate development and implementation. This position proactively engages departments to understand workflows and pain points, translates operational needs into clearly scoped projects, and supervises the Reporting & Solutions team responsible for delivering those solutions.

Solutions Development

• Meet with department leadership and staff to proactively identify pain points, manual processes,

inefficiencies, and opportunities for improvement.

• Evaluate identified needs to determine overall business impact, urgency, affected stakeholders, and

opportunities for technology-enabled solutions.

• Work with departments to understand current-state workflows, define desired outcomes, and

establish priorities prior to development work beginning.

• Translate needs into business requirements that can be evaluated by IT Leadership
• Maintain ongoing relationships with departments to identify emerging needs and ensure previously

implemented solutions continue to meet business needs

Reporting & Business Intelligence

• Develop working proficiency in EHR report-building tools sufficient to build, modify, and troubleshoot

reports as needed

• Coordinate reporting priorities and workload with the Reporting & Solutions team
• Review reporting with stakeholders to ensure the finished product addressed the identified needs

Project Scoping & Solution Delivery

• Develop clear scopes of work for approved initiatives, including the problem being addressed,

objectives, stakeholders, requirements, dependencies, deliverables, and expected outcomes

• Prioritize projects in coordination with IT leadership based on overall need, business value, resource

availability, and strategic priorities

• Manage project pipeline and provide status updates on projects, priorities, workload, and barriers
• Coordinate development between departmental stakeholders, the IT department, vendors, and other

resources as needed

• Participate directly in solution development, configuration, testing, troubleshooting, and

implementation as needed

AI Tool Enablement

• Maintain working knowledge of AI tools approved for use at OCH and understand potential application

to organizational workflows

• Work with departments to identify appropriate use cases and determine whether proposed needs can

be addressed through existing tools

• Ensure AI solutions are routed through the appropriate approval processes
• Support adoption of approved AI tools by helping departments understand appropriate capabilities, limitations, and practical use cases

Supervision & Workload Management

• Provide day-to-day supervision and direction for Reporting & Solutions staff
• Assign and prioritize work based on organizational and departmental priorities, project requirements, available resources, and staff abilities
• Support staff development by identifying training opportunities and encouraging growth

General

• Act as escalation point as needed by department
• Be willing to help as needed within department on various projects and tasks
• Work collaboratively with IT & Informatics leadership, and participate in all training and meeting requirements
• Responsible for any other duties and/or responsibilities as required by IT Director

 

Qualifications

POSITION TITLE: 405 – Supervisor of IT Reporting and Solutions

LOCATION: Hospital Setting or Clinical

REPORTS TO: Director of IT

REVISION DATE: 9.14.26

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
  • REQUIRED: Associates degree
  • PREFERRED:
• EXPERIENCE:
  • REQUIRED:
  • PREFERRED: 1 year experience in IT business analysis or consulting preferred.
• OTHER REQUIREMENTS OR LICENSURE: