Inventory Management Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Scans and stocks inventory at the customer’s place of business. Fills bins on site and maintains proper inventory levels for location with little excess.  

• Investigates and resolves customer problems regarding C-Parts Solutions (CPS) business. 

• Builds and maintains professional and positive customer relationships. 

• Transports products to customers. 

• Places orders to replenish customers’ inventory. 

• Delivers product accurately and completely to bins and puts inventory away per customer’s and Company’s requirements. 

• Addresses issues or concerns brought up by customers on site as well as communicates issues and concerns to appropriate internal departments. 

• Looks for additional product Würth can supply, and forwards leads to appropriate departments. 

• Maintains general housekeeping of onsite work area and keeps CPS racks and bins organized and clean.  

• Identifies and communicates opportunities for improvement such as bin quantities, new parts, inventory turns, etc. 

• Follows all Company Fleet Policies and Procedures. 

• Continuously improves productivity and efficiency of processes throughout the operational organization.. 

• Demonstrates a commitment to safety by performing responsibilities in a safe and secure manner and follows all safety procedures. Reports unsafe acts, hazards, and maintains a clean/orderly department.  

• Other duties as assigned. 

QUALIFICATIONS, SKILLS & ABILITIES 

• High school diploma/GED, and/or equivalent experience is required.  

• Experience with VMI programs, Customer Service, Driving, or experience in a similar position is a plus. 

• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.  

• Must have the inherent ability to be a team player who readily adapts to change. 

• Needs to be a highly functional self-starter; able to work with minimal supervision. 

• Excellent written and oral communication skills. 

• Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace. 

• Ability to add, subtract, multiple, and divide accurately and efficiently. 

• Must pass Forklift training and maintain Forklift certification. 

• Requires lifting ability of up to 80 lbs., frequent lifting of 40-60 lbs. Requires walking and standing on a concrete surface 8 to 10 hours a day. 

• Work is performed in customer facilities and will have a wide range of work conditions, including summer and winter driving conditions. 

• Ability to understand and apply instructions furnished in written, oral, or diagram form. Ability to solve problems involving several variables in standardized situations. 

• Basic computer knowledge including Microsoft Word, Excel, and Outlook.