Member Services Specialist

**Position**: Members Services Specialist **Who We Are** Hassle Free Home Services was born out of a realization that homeownership came with its share of surprises – a never-ending to-do list, constant maintenance, and unexpected upgrades. Since 2003, we've assisted hundreds of homeowners with a simple motto: “one call solves it all.” Our monthly home maintenance and management services are designed to let homeowners reclaim their precious free time. Join our passionate team in our shared mission to create lifelong relationships with our members, transforming homeownership into a truly hassle-free experience. **Position Overview** The Member Services Specialist is part of a team responsible for delivering a high-touch, white-glove member experience. You will contribute to a shared standard of excellence, ensuring that every interaction is handled thoughtfully, proactively, and with precision. Day-to-day, this role involves managing a high volume of member communication, scheduling logistics, and operational details—requiring strong organization and consistent follow-through. Success in this role requires a strong sense of ownership and a commitment to delivering an exceptional customer experience as part of a collaborative team. This role is ideal for someone who takes pride in getting every detail right—you are highly organized, naturally meticulous, and consistently approach your work with care and accuracy. **What You’ll Accomplish** **Who You Are** **Benefits** **Job Type**: Salaried **Schedule**: Full-time