Houseperson

Hands-on, guest-focused, and take pride in a spotless space? Prime Group is looking for a Houseperson to keep the public areas at Curio by Hilton pristine and support an exceptional guest experience.

The Houseperson plays a key role in the overall success of the hotel by meeting or exceeding guest expectations for public area cleanliness and by assisting in the delivery of guest service. The Houseperson ensures guest satisfaction at Curio by Hilton through public area cleanliness and attentiveness to guests' needs.

Including but not limited to:

• Display hospitality, professionalism, and respect toward guests, vendors, and co-workers at all times
• Comply with PMG Hospitality's Company Standards of Service and Brand Standards, and complete required training
• Maintain a clean, neat appearance, including a complete uniform and name tag at all times
• Clean furniture, elevators, glass, planters, and surfaces in public areas such as the lobby, pool, and public restrooms
• Sweep and vacuum floors, hallways, and stairwells; spot clean walls, carpets, and light fixtures
• Maintain, clean, and store housekeeping equipment and carts; empty vacuum bags as needed
• Remove trash and dirty linens from housekeeping carts and pick up trash from parking lot and garden areas
• Replenish storeroom supplies, rotate linens, and maintain shelf organization; notify supervisor of shortages
• Report maintenance problems and complete work repair orders
• Turn in articles left in rooms to management for Lost and Found handling
• Deliver special request items, such as cribs, to guest rooms
• Maintain safe working conditions and security, following all safety and emergency procedures
• Maintain security of keys and hotel access as assigned

• High school diploma, GED, or equivalent combination of education and experience
• Excellent interpersonal and communication skills
• A strong work ethic with a detail-oriented, roll-up-the-sleeves approach
• Ability to deal with guests and associates in a friendly, positive manner, with empathy and proactive problem-solving
• Personal accountability and pride in results
• Ability to stand, walk, and reach with hands and arms for extended periods; occasional sitting, climbing, balancing, stooping, kneeling, or crouching
• Ability to lift up to 40 pounds
• Experience in upscale or full-service resort hospitality, including Hilton, preferred

• A resort setting in the Florida Keys
• Training in housekeeping standards, safety, and brand standards
• A team that takes pride in every detail
• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Opportunities for professional development and career advancement within a growing organization

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

If you are a motivated hospitality professional who takes pride in great service, we invite you to apply for the Houseperson position at Prime Group.

Reports To: Associate Housekeeper

Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days.  Prime Group is