Car Wash Site Attendant (9957)

*Grounds, Cleaning, and Site Care* Oil Changers Car Wash / The Wash Shop Coverage: Assigned car wash sites *Full-Time or Part-Time | Field-Based | Travel Between Sites* ## **Your Role** You are responsible for the appearance, cleanliness, and customer-facing presentation of your assigned car wash sites. When a customer pulls onto our lot, what they see and experience starts with your work. A clean site, working vacuums, picked-up trash, and a presentable lot — that is what tells the customer we care. Your role also includes being a set of eyes on every site you visit. You look for visual problems with equipment, signage, and the property — anything broken, leaking, damaged, or out of place. This is an important role with a clear growth path. Site Attendants who demonstrate ownership, attitude, and a willingness to learn can move into the Car Wash Technician Apprentice role when a position opens. ## **1. Site Cleaning and Grounds Keeping** - Keep the property clean and presentable at all times. The standard is that a customer should never have a reason to comment on the site being dirty. - Pick up trash across the entire lot — parking, vacuum islands, entrances, around the bays. Empty trash cans before they overflow. - Hang up vacuum hoses, replace torn or damaged hoses, keep vacuum islands clean and presentable. - Pressure wash bays, clean bay walls, clear mud and debris from drains, keep bay floors clean. - Wipe down payment kiosks, change machines, vending equipment, and signage. No cobwebs, no dust, no grime. - Remove stickers, graffiti, and vandalism as soon as you spot them. - Keep the parking lot blown off, free of trash and debris. - Maintain the landscaping (if any) — pull weeds, trim overgrowth, keep the area looking maintained. - Keep the dumpster area contained and clean. ## **2. Visual Equipment Checks and Reporting** - You are eyes on every site you visit. As you clean, you watch for problems — anything broken, leaking, damaged, malfunctioning, or out of place. - If you spot a problem, document it. ## 3. **Travel and Multi-Site Coverage** - Visit your assigned sites on a regular schedule. Frequency depends on each site's needs — some daily, some weekly. - A reliable personal vehicle is required if covering multiple sites. Vehicle allowance or mileage reimbursement provided as applicable to the position. - Plan your routes efficiently. Don't waste travel days. ## **4. Character and Values** - Extreme ownership. You own your outcomes. If a site isn't clean, that's on you. No excuses, no blame. - Attitude of gratitude. You show up with energy. You're positive. You're glad to be here. - Servant heart. You treat every person — customer, teammate, manager — the way you'd want to be treated. No task is beneath you. - Figure it out. When you don't know how to handle something, you call someone, you ask, you don't sit on your hands. - Always do the right thing. Integrity. When nobody's watching, you still do it right. Follow safe work practices. - Keep growing. You invest in your own development. Watch training videos, ask questions, learn how the equipment works. Growth comes from curiosity. ## **5. HR Compliance** - Clock in and out accurately. Take your required breaks and meal periods. - Be where you're supposed to be, when you're supposed to be there. - Follow all company policies as outlined in the Team Member Handbook and the Valvoline Code of Conduct. ## **6. Self-Development and Growth Path** - This role is a stepping stone. Site Attendants who consistently meet the standard, demonstrate ownership, and show willingness to learn can advance to Car Wash Technician Apprentice when a position opens. - Ask the technician questions when you have downtime. Watch how they work. Learn about the equipment you clean every day. - Invest in your own learning — watch training videos, read manuals, ask for shadow time. - Share what you're learning with your manager. Initiative is noticed. ## **7. Time Management** - Plan your day. Know which sites you're hitting, what each site needs, and how long it should take. - Don't rush — the standard matters. But don't waste time either. - Batch supplies and tools so you're not making extra trips. ## **8. Customer Interaction** - When you encounter customers on site, be professional, friendly, and helpful. You represent the company. - If a customer has a complaint or question, handle it with kindness or direct them to the right person. - Your presence on site is part of the customer experience. A clean, attentive person working the lot tells customers we care. ## **9. Inventory and Supplies** - Keep your supplies stocked — cleaning chemicals, trash bags, basic tools. - Communicate to your manager when supplies are running low. Don't wait until you run out. - Track what you use. Don't waste supplies — but use what's needed to meet the standard. ## **Schedule and Availability** - This role can be full-time or part-time depending on the site coverage need. - Weekends, early mornings, and flexible hours are part of the job. Car washes don't take a day off. - You may be asked to cover additional sites or shift your schedule based on operational needs. ## **Tools and Equipment You'll Use** - Pressure washer, wall cleaner chemical - Broom, squeegee, mop - Trash bags, waste removal supplies - Weed trimmer, leaf blower - Basic hand tools (for things like tightening vacuum hoses, replacing signage hardware) - Cleaning chemicals for kiosks, change machines, payment equipment - Small truck or trailer for hauling supplies between sites (if applicable)