Case Manager, FSP - Downtown

Role: Case Manager, FSP
Report to: Program Manager
Program: 1303-FSP
Department: Mental Health
Location: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013
Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-Time, Non-Exempt (hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), etc.
Opening: 1

Summary
Full Service Partnership is a specialized mental health program that provides wraparound and individualized field-based services to individuals with complex needs, including serious mental illness, chronic health issues, substance use disorders and homelessness.
The Senior Case Manager is responsible for leading a collaborative effort to house the most vulnerable and chronically homeless individuals in SPAs 4 and 5. With the support of and in partnership with the rest of the FSP team, the Senior Case Manager will ensure that FSP clients have a successful process for obtaining housing and accessing other supportive services.
Essential Duties and Responsibilities:

Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment
Identify appropriate permanent housing options for clients and support them through the process such as by conducting screening interviews, completing housing documentation, and coordinating clients’ move-in with the housing authority and property managers
Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing
Encourage and promote an environment that is strength based to assist clients in meeting their individual goals
Complete all documentation and maintain productivity expectations for billable time, according to standards and as they are required by our funder (the Department of Mental Health)
Actively participate in staff meetings and trainings
Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line

Qualifications:

Bachelor’s degree in related field, or an equivalent combination of education and experience
Three (3) years or more of Case Management experience
At least one (1) year of experience working with adults with severe, persistent mental illness and co-ocurring substance use disorders, and with chronically homeless individuals
Current, valid CA Driver’s license, reliable personal vehicle with auto insurance, and willingness to transport clients in personal vehicle
Experience and familiarity with LA County resources, benefits, and services to help clients meet their case management needs
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Strong interpersonal and team building skills
Knowledge of Public Housing Authority and Housings subsidy preferred (Section 8, Shelter Plus Care, VASH)

Preferred Qualifications:

Bilingual Spanish

Work Environment

Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day