Banquet Captain - Sage Lodge

Banquet Captain

Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status

Hourly Pay Range: $19 to $20 DOE
Tip/Tip Pooling Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:The Brass Tacks

Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
Follows all appropriate policies and procedures
Serves food and beverage to guests and provides quality customer service
Advises guests, clients and team members on matters relating to food and beverage offerings
Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
Coordinates the timing of each course to correspond with the dining pace of the guests
Assists in the acquisition of special equipment needed for banquet functions
Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

The Nitty Gritty

At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience.
Previous food & beverage supervisory experience.
Basic computer literacy in the Point of Sale system and the sales and catering computer application.
Must have valid drivers license and clean driving record.
Current State Food Handling and Liquor Serving License(s).

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.