Express Service Advisor

City CDJRF of Brookfield · Brookfield, WI · $40k–$100k

Posted 27 days ago

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Skills

Customer serviceCSI/NPS scoresManufacturer trainingWork flowSchedulingR/O ManagementReconditioningTechnician productivityWarranty bookingRental Fleet Management

Benefits

  • ✓Medical insurance
  • ✓Dental insurance
  • ✓401 K
  • ✓Paid vacation
  • ✓Employee discounts
  • ✓Paid training

Job description

What We’re Looking For:

We want a candidate that is a Professional in customer service who thrives in a team environment, cares about customer service, has a winning mindset and works to be better every day!

We Offer:

  • $40,000 - $100,000 SALARY PLUS COMMISSION
  • INCENTIVE BASED PAY PLAN WITH NO LIMIT
  • Paid Training Program
  • Immediate impact – quick on-boarding
  • Major Medical & Dental Insurance 
  • 401 K w/ Employer Match
  • Paid Vacation
  • Employee discounts on vehicles and more
  • Monthly employee recognition 
  • 5-day work week, closed on Sundays
  • Opportunity to grow and advance! 

Responsibilities:

  • Provide exceptional customer service tracked by manufacturer CSI/NPS scores
  • Complete manufacturer training to stay certified
  • Ensure proper work flow and scheduling execution
  • R/O Management
  • Internal/Used Car reconditioning
  • Technician productivity
  • Warranty booking
  • Rental Fleet Management

Qualifications:

  • Must be open to learning and being coached
  • High ethical standards and strong attention to details
  • Excellent customer service, communication, and decision-making skills
  • Computer proficient, a good work ethic and professional appearance
  • Able to prioritize tasks and have good time management skills
  • Most importantly must be a team player with a good attitude and cant be afraid to smile!
  • Valid driver’s license

     

    Terms

    We are an Equal Opportunity Employer

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