Print Shop Manager

**Print Shop Manager (Large-Format Production & Operations Supervisor)** **Position Summary We are seeking a proactive and experienced Print Shop Manager to join our on-site production team. The ideal candidate will have strong experience in the printing industry, with a focus on large-format and grand-format production environments. This role is essential in ensuring efficient workflow, high-quality output, and excellent client service across all print production operations.** ***Large-format printing experience is required.*** **Key Responsibilities** - **Partner with shop leadership (onsite and remote) to provide operational and administrative management support** - **Assist in organizing and supervising the production workforce during regular and extended shifts** - **Monitor all jobs in production and communicate special instructions, proof approvals, and shipping details to production and graphics teams** - **Serve as a client contact for questions regarding job specifications, print requirements, and production details** - **Ensure all projects are completed on time and within budget and production cost guidelines** - **Train production staff on proper print shop procedures, workflows, and equipment usage** - **Oversee maintenance and upgrades of large-format printing equipment, recommending new technology to improve productivity** - **Manage inventory, materials, and supply organization to support efficient production flow** - **Resolve customer issues and escalations in a professional and timely manner** - **Support multiple departments and step into production roles as needed** - **Perform additional duties as assigned to support overall shop operations** **Qualifications** - **High school diploma or equivalent required (technical training preferred)** - **3–5+ years of experience in print production, large-format printing, or print shop operations (required)** - **Strong experience with grand-format and large-format printing workflows** - **Demonstrated leadership ability with experience supervising production teams** - **Strong customer service and client communication skills (phone, email, and in-person)** - **Ability to clearly communicate production processes, job requirements, and technical instructions** - **Strong understanding of print equipment, materials, and production capabilities** - **Excellent organizational skills with the ability to manage multiple projects simultaneously** - **Ability to work in a fast-paced, deadline-driven production environment** - **Strong problem-solving skills and ability to handle customer escalations professionally**