Front Office Clinic Assistant - Temporary

As a Front Office Clinic Assistant, you’ll support patients throughout their experience while helping the health center stay organized and efficient.
On a typical day, you might:

Welcome and check in patients
Schedule appointments and help patients navigate their visits
Answer phones and respond to patient questions
Verify and update patient demographic and insurance information
Collect payments and support accurate patient registration
Communicate clearly and compassionately with patients about appointments and services
Maintain accurate information in the electronic health record (EHR)
Work closely with clinical and administrative team members to keep patient flow moving smoothly
Help create a welcoming, inclusive, and confidential environment for every patient

Schedule & Location
This is a temporary, part-time position (30 hours/week) at our Northeast Health Center – Family Planning in Portland, Oregon.

Monday
Tuesday
Wednesday
Saturday

11:00am–7:00pm
8:00am–4:00pm
11:00am–7:00pm
8:00am–4:00pm

Candidates must be able to reliably work this schedule.
Employees may be requested or required to occasionally work other days (including weekends), hours, and locations to meet operational needs.
What We’re Looking For
Required:

High school diploma or equivalent
2+ years of experience in a customer service or high-volume environment
Ability to communicate effectively with diverse patients and coworkers
Comfort working both independently and as part of a team
Willingness to learn and adapt in a fast-paced health care environment

Nice to Have:

Experience in a medical setting or working directly with patients
Familiarity with electronic health records (EHR)
Medical office, patient registration, or scheduling experience
Bilingual or multilingual skills

Pay & Growth
$20.37–$29.68/hour
Pay is based on experience and internal equity. Most new hires start toward the lower end of the range, with room to grow.
Additional pay opportunities:

Bilingual premium: +$1.72/hour
Interpreter-level premium: +$3.44/hour

Benefits & Support
We offer a benefits package that supports your health, stability, and growth:

Paid time off (up to 4 weeks, increases over time)
9 paid holidays
Medical, dental, and vision insurance (for eligible employees)
403(b) with 6% employer match
Free, confidential counseling and support (EAP)
Ongoing training and development