Support Professional

Lutheran Social Services of Wisconsin · Appleton, WI

Posted 10 days ago

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Skills

Crisis de-escalationMedication administrationGroup facilitationClient transportation

Benefits

  • ✓Medical, Dental, and Vision Insurance
  • ✓Flexible Spending Accounts
  • ✓Free CCS Training
  • ✓Mileage Reimbursement
  • ✓Paid Time Off
  • ✓403B Retirement Contribution
  • ✓Employee Assistance Program
  • ✓Public Service Loan Forgiveness

Job description

Adult Residential Support Professional – 3rd Shift

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time | 3rd Shift | 7pm-6am or 10pm-6am | 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.

Key Responsibilities

  • De-escalate crisis situations using non-restrictive techniques

  • Support clients in group living, home, or community settings

  • Maintain confidential records and track client progress

  • Facilitate recovery-focused group activities and curriculum

  • Transport clients to appointments and community services

  • Assist with medication administration and basic healthcare needs

  • Promote independence through skill-building and resource connection

  • Participate in staff meetings, training, and community advocacy

  • Support clients during recreational and educational activities

  • Uphold healthy boundaries and safety-focused decision-making

  • Perform household duties such as grocery shopping and light cleaning

Perks & Benefits

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Accounts (Health & Dependent Care)

  • Free CCS Training

  • Mileage Reimbursement

  • Paid Time Off + 10 Paid Holidays

  • 403B Retirement Contribution Option

  • Employee Assistance Program

  • Service Awards & Recognition

  • Public Service Loan Forgiveness (PSLF) Eligibility

Qualifications

  • High School Diploma or GED required

  • Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services

  • Valid driver’s license preferred

  • Reliable transportation required

  • Must pass background, caregiver, and medical checks

    LSS is an Equal Opportunity Employer (EOE).

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