Receptionist

As a Receptionist, you will support the entire location as the first point of contact for inbound telephone inquiries and office visitors/guests. You will receive and relay messages/telephone calls from internal and external sources. You will greet guests/visitors, documents information, issues appropriate security passes, reports security issues. You will respond to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses.

Responsibilities:

• Greets visitors in a professional and courteous manner, determines nature and purpose of visit, provides assistance with check-in, and directs visitors to specific destination.
• Operates multi-line phone system to answer, screen and forward calls, and provide information.
• Performs administrative support tasks including proofreading, transcription, calculation, and invoicing.
• Files and maintains records.
• Schedules appointments, and maintains and updates calendars.
• Receives payment and record receipts for services.
• Analyzes data to determine answers to employee questions, customers, suppliers, and public.
• Provides information about company including location of departments, offices, employees, or services provided.

Qualifications:

• High School Diploma or equivalent required; Associates' Degree preferred.
• 1 year relevant experience required.
• Administrative and clerical procedures and systems.
• Strong computer skills including MS Office.
• Ability to maintain high level of professionalism and effectively communicate with people outside the organization and represent the organization to customers and other external sources.
• Basic knowledge of WESCO policies, systems, and procedures.
• Strong written and verbal communication skills.
• Ability to multi-task and adapt to changes in the workflow.

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