Account Manager [Talents Bench]

Metal Toad is a strategic AI partner. We help our customers to use AI to build the engines of their future growth, aligning AI’s capabilities with their most important business opportunities. We are an AWS, Anthropic, and OpenAI partner. 

Our team includes consultants, software engineers, devops engineers, UX designers, project managers, marketers, and supporting staff. It should go without saying, but everyone working at Metal Toad should be interested in the impact of AI, and believe in a human-first, AI-enabled future.

Metal Toad is a fully remote company, offering all team members the ability to work from home. 

Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position. Compensation will be made in Brazilian Reais (R$), in accordance with the local currency of the country where the position is located. Due to legal limitations, we are unable to sponsor any type of visa.

To apply for this position, please submit your resume in English as a PDF.

Job Description

The Account Manager will drive revenue growth through strategic engagement with existing Metal Toad accounts, as well as fielding and winning new sales opportunities.

OUTCOMES

• Enable revenue growth within existing accounts through account management, preventing attrition, and facilitating new engagements.
• Winning new inbound opportunities by identifying customer needs and communicating Metal Toad’s value proposition.
• Maximize customer access to AWS funding programs through ongoing awareness of those programs and customer education.

ACTIVITIES

• Respond to and qualify inbound sales leads from multiple sources, including but not limited to email, phone, and CRM.
• Maintain visibility into deal progress by engaging in excellent daily CRM hygiene.
• Prepare meeting agendas, coordinate attendees, and maintain communication during customer sales meetings, escalations, and strategic check-in meetings.
• Develop a channel sales pipeline with AWS Account Reps, PSM, and Sales Managers through ongoing outreach and education on Metal Toad capabilities. NOTE: AWS co-selling involves maintenance of the AWS CRM (ACE) in addition to Metal Toad’s Hubspot CRM.
• Communicate regularly with the internal team as needed to ensure customer and Metal Toad team success.
• Occasional travel (monthly or quarterly) as needed to attend special events.
• Engage in ongoing certification, training, and personal development.

QUALIFICATIONS

• Read and agree to our Corporate Values Statement.
• Believe in the company's mission: to help people.
• 5+ years of overall experience in sales within the technology industry.
• 2+ years of experience dealing with AWS. This role is heavily weighted toward sales experience within AWS.
• Fluent English language proficiency is essential for this role.
• Familiarity with the following online tools: LinkedIn, Google Suite (Drive, Gmail, Etc.), CRM (Hubspot), Slack.
• Creation and use of spreadsheets (Google Sheets)
• Strong communication skills
• Interest and usage of AI tools (ChatGPT, Anthropic, etc.)
  

Please note that Metal Toad will never ask for payment or financial information during the hiring process. If you are asked for such information, it is a scam. Report it immediately.