Human Resources Business Partner- Puerto Rico

Company Overview

Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast, owning & operating +75 Planet Fitness clubs in Alaska, Florida, Georgia, Oregon, South Carolina, Puerto Rico, and Canada. At EMF we look to live out our mission statement:

“to create and foster an environment where everyone can enrich their life through fitness”

With more than 2,400 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world.  Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market.  Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.

General Responsibilities:

The Human Resource Business Partner plays a key role in driving a positive culture throughout the organization by delivering exceptional HR services focused on employee growth, development, and fostering an outstanding workplace experience. This HR role functions in a broad HR capacity, leveraging expertise in multiple HR areas including employee relations, talent acquisition, compensation, performance management, workers’ compensation, employee development, and leadership coaching.

The HR Business Partner supports day-to-day HR operations and ensures a consistent, compliant, and positive employee experience. This role provides HR support by building trusted relationships with club-level leaders across multiple Planet Fitness locations within the assigned territory. The HR Business Partner helps implement effective HR practices and fosters a people-first culture that supports both employee and organizational success.

Anticipated responsibilities outlined below.

 Responsibilities

• HR Support
  • Interpret and apply HR policy and procedure to ensure practices are fair and consistent across the organization. 
  • Manage the investigation and resolution processes for employee relations situations
  • Support and guide club leadership by providing direction, advice and counsel regarding employment and personnel matters

• Training & Development
  • Provide training related to HR practices and club leadership development
  • Assist leaders with performance coaching, evaluation and development processes
  • Utilize the HR information system to collect, prepare and analyze HR data to identify opportunities to improve retention and enhance employee experiences
  • Assist with the orientation and assimilation for employees in new and acquired Planet Fitness Clubs

• Compliance & Policies
  • Ensure that Local/State/Federal employment regulations and standards are followed and responds to regulatory inquiries (EEO, HRC, DOL, etc.)
  • Manage and maintain the HR compliance scorecard for the region
  • Ensure proper interviewing and hiring processes are being consistently maintained and managed across the organization

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience with 3+ years in HR or related roles.
• PHR/SPHR/SHRM-CP (preferred)
• Knowledge of employment laws, HR policies, and employee relations practices.
• Ability to pro-actively identify problems and take action with limited oversight
• Prior experience investigating employee relations matters
• Demonstrated ability to understand the overall business operation
• Previous experience supporting multi-location operations
• Ability to travel to different markets on a regular basis.
• High degree of accuracy, attention to detail, and confidentiality.
• Must be able to effectively and independently anticipate, identify, solve, and follow-through on problems. Willing to get your hands dirty and take on an assortment of roles and tasks.
• Excellent written and verbal communication. You should be human in all communication - whether one- on-one or company-wide - but also recognize the need for nuanced messaging and matching tone to the task and audience.
• Proficiency with Microsoft and business products including Excel, Outlook, Word, PowerPoint, and SharePoint.