Food Services Team Member

Description

The Food Services Team Member supports daily food services operations by preparing and serving food, maintaining cleanliness and food safety standards, and providing friendly and efficient customer service. This role works collaboratively with team members to create a safe, welcoming environment and ensure customers have a positive experience. 

Key Responsibilities: 

• Provide friendly, professional customer service to all customers 
• Foster a respectful, collaborative team environment to support efficient store operations 
• Follow all food safety, sanitation, and health regulations 
• Assist with food prep tasks such as washing, cutting, and assembling ingredients 
• Prepare sandwiches, salads, entrées, and other menu items according to recipes and procedures 
• Package, label, rotate, and stock prepared foods and ingredients 
• Help promote products through signage, samples and demonstrations 
• Maintain product levels and displays in the deli cases, hot bar, salad bar, and grab-and-go areas 
• Monitor food quality, presentation, and expiration dates 
• Check and record hot and cold food temperatures according to health department guidelines • Keep supplies stocked and organized 
• Maintain clean, sanitary, and organized kitchen and service areas 
• Promptly clean spills and remove hazards to maintain a safe environment 
• Dispose of waste and clean equipment according to procedures 
• Report equipment problems or safety concerns to a Person-in-Charge (PIC) or manager 
• Review the department communication log before each shift 
• Attend and participate in all team and storewide meetings and training sessions 
• Help train new team members 
• Participate in store inventories 
• Follow opening and closing procedures as assigned 
• Perform other duties as assigned

Requirements

Qualifications: 

Education: High School diploma or equivalent 

•   Valid WA Food Worker Card or ability to obtain within two weeks of hire 

Experience: Previous food preparation experience preferred 

•   Natural food or grocery store experience preferred 

Abilities, Knowledge, & Skills: 

• Ability to work flexible shifts including mornings, evenings, weekends, and holidays 
• Ability to work in a fast-paced environment 
• Ability to work independently and as part of a team 
• Ability to use personal protective equipment (PPE) when required 
• Ability to read and understand Safety Data Sheets (SDS) for cleaning products 
• Ability to follow safety procedures and department, store, and co-op policies 
• Knowledge of food safety and health regulations 
• Basic math skills for measuring ingredients and using scales 
• Basic computer skills (Microsoft Word, Excel, email, and Internet) 
• Strong attention to detail 
• Strong communication and interpersonal skills 
• Strong customer service skills 

Physical Requirements 

• Lift and move up to 50 pounds during shift  
• Stand, walk, chop, bend, crouch, climb and reach up to 8 hours 
• Safely operate equipment such as knives, slicers, stoves, ovens, dishwashers, and box cutters 
• Work with water, soap, sanitizers, and cleaning chemicals for extended periods 
• Work in a busy, noisy environment 
• Work around food odors and fumes 
• Occasionally work in cold environments (such as refrigerators and freezers) 
• Remain alert, active, and safety-focused throughout the shift