Barista

Job Purpose:
- As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

Key Responsibilities:
- Greet customers warmly and assist them in a friendly and efficient manner.
- Take customer orders accurately and efficiently, ensuring a positive interaction.
- Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
- Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
- Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
- Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
- Conduct inventory checks and assist in stock management to ensure smooth operations.
- Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
- Demonstrate product knowledge and make recommendations to enhance the customer experience.
- Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Qualifications

Required Education:
- High school diploma or GED
- Caribou provides on-the-job training

Preferred Education:
- Some post-secondary coursework in hospitality, food service, or customer service (optional)

Required Experience:
- No prior experience required

Preferred Experience:
- 1+ year of experience in food service, café, or customer-facing retail
- Experience with POS systems or cash handling
- Familiarity with coffee preparation and espresso machines

Required Skills and Abilities:
- Customer service and communication
- Ability to follow recipes and beverage preparation guidelines
- Attention to detail and accuracy in order taking and preparation
- Teamwork and reliability in a fast-paced environment
- Multitasking and time management skills
- Basic math and cash handling proficiency
- Physical stamina for standing, lifting, and performing repetitive tasks
- Commitment to cleanliness and adherence to food safety standards