Social Services Worker (8679)

Greet and interview clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records client's records and maintains accurate and complete records, refers clients to community agencies and maintains effective working relationships with the same, ensures compliance with program policies and procedures. Inputs client information to database accurately and in accordance with established timelines and procedures, Prepares and maintains statistical records on all services provided; complies and prepares monthly statistical reports; ensures the accuracy and completeness of the same

Qualifications

High School or GED equivalent any combination of training and experience which provides the required knowledge, skills and abilities. Knowledge of social service practices and principles.

Ability to meet attendance requirements.  Ability to read, write and communicate the English Language effectively. Ability to type and keypunch information into a computer.  Skill in Microsoft Word and Excel applications with the ability to effectively create and maintain spreadsheets. Ability to interview clients to evaluate their needs.  Ability to operate various general office equipment including a telephone, computer and adding machine.  Ability to sort and file documents alphabetically and numerically. Ability to present a positive and professional image of The Salvation Army.